# Olliverr. > Cut what is not earning its keep. Replace what is under-performing. Build the simple tech that is missing. Operational architecture for owner-led UK businesses doing £500k to £10m. Run by Sam Olliver, UK. Olliverr. helps owner-led UK businesses tighten workflows and put the right systems, automation and lightweight tech in place. The engagement ladder runs from a free 15-minute Operations Scorecard through to hands-on Implementation, with five graduated tiers so buyers pick how far to go. Each tier qualifies the buyer for the next. Sam Olliver runs every engagement personally and builds the tech himself. ## The engagement ladder - Operations Scorecard: free, 15 minutes. A scored read across six operational areas with the biggest leak named. - Operations Diagnostic: £750. The depth the free Scorecard hinted at. Full evidence per area, three ranked priority actions with quantified impact, a 45-minute walkthrough call. The £750 credits in full toward a Structural Review if you upgrade within 60 days. - Structural Review: £3,500 flat, two weeks. A written read-back of how work moves through the business, where capacity is being lost, and the specific moves that move the needle. - Operating Blueprint: from £6,500, three to six weeks. A redesign of how the business runs: role map, workflow redesigns, tech prescription, sequenced rollout plan. - Implementation and Handover: on application, hands-on. Sam runs the rollout end to end. The engagement closes when the team carries the setup, not when the invoice clears. Nothing rolls on by default. Most engagements start with the free Scorecard, then the £750 Operations Diagnostic if the owner wants the evidence behind their scores, then the Structural Review if the read warrants it. ## Primary pages - [Home](https://olliverr.co.uk/): The positioning, three proof examples, and the full engagement ladder. - [How I Work](https://olliverr.co.uk/how-i-work/): The five-tier engagement model with what each tier delivers. - [Work I've Done](https://olliverr.co.uk/work-ive-done/): Three anonymised-but-specific case studies plus 24 years embedded in UK residential property management. - [About](https://olliverr.co.uk/about/): Sam Olliver's background. 24 years inside UK residential property management (Michael Jones, then Lomond after acquisition), working through to Regional Property Management Director for the South Coast. Post-acquisition integration of multiple agencies, centralising 50-plus staff across regional operations, building apps, dashboards and automations alongside the operational role. Before AI. AI now multiplies the output two to three times. - [Operations Scorecard](https://olliverr.co.uk/scorecard/): A free 15-minute scored read across six operational areas. Results land in your portal the moment you finish, no sales chase. - [Operations Diagnostic](https://olliverr.co.uk/upgrade/): The £750 paid tier. Full evidence behind your scores, three ranked priority actions with quantified impact, a 45-minute walkthrough call, your £750 credited toward a Structural Review if you upgrade within 60 days. - [Resources](https://olliverr.co.uk/resources/): Free, indexed field notes and frameworks. - [Contact](https://olliverr.co.uk/contact/): Three ways in: book a 30-minute call, take the Operations Scorecard, or email directly. ## Who this is for Owner-led UK businesses doing roughly £500k to £10m in revenue, usually teams of 5 to 50. Three common starting points: admin is choking capacity, tool sprawl is in the way, or growth is stuck at the owner. Not a fit: businesses looking for pure software rollouts, growth-at-all-costs acceleration, or a delivery agency to manage a long project. ## Approach Tech is a lever, not the product. Sam looks at how the business actually runs first, then decides what to cut, what to replace, and what to build. No vendor kickbacks. No partnership-driven recommendations. Authority over the whole setup (cut, replace, or build) is the difference between an operations consultant and a software vendor. ## Contact - Email: sam@olliverr.co.uk - LinkedIn: https://www.linkedin.com/in/samolliver/ - Book a 30-minute call: https://www.cal.eu/samolliver/30-min-call